The short version: you own your videos and are responsible for having the rights to them.
AI edits can make mistakes, so review before you publish. Credits pay for processing and exports. Plans renew until you cancel, and cancelling keeps your plan until the end of the period you’ve paid for.
1. The agreement
These Terms are a contract between you and Cutfield (“Cutfield”, “we”, “us”) for your use of the Cutfield website, apps and services (the “Service”). By creating an account or using the Service you accept these Terms and our Privacy Policy. If you use Cutfield for a company, you accept them on its behalf and confirm you’re authorised to do so.
You must be at least 16 years old, and old enough to enter a binding contract where you live, to buy a plan.
2. Your account
Give accurate information and keep your sign-in details secure. You’re responsible for what happens in your account.
Tell us straight away at [email protected] if you think someone accessed your account without permission.
One person per account unless your plan includes team seats. Don’t share, sell or transfer accounts.
3. Your content
You own your content. “Your content” means the videos, audio, images, links, prompts and other material you upload or import, plus the edits, captions, clips and exports the Service creates from them for you.
To run the Service you give us a worldwide, non-exclusive, royalty-free licence to host, copy, process, transcribe, analyse, edit, render and display your content, only to provide and secure the Service for you. This includes sending it to our service providers as described in the Privacy Policy. The licence ends when you delete the content or your account, except for copies in short-term backups and anything the law requires us to keep. We don’t use your content to train our own AI models, and we never publish it.
You are responsible for having the rights to everything you upload, import or create. That includes videos, music, images and the people who appear in them, and any video you import from a link (YouTube, Google Drive, Dropbox and others). Only import videos you own or have permission to use, and follow the terms of the platforms you import from and post to.
4. AI features and output
Cutfield uses artificial intelligence to transcribe, select moments, edit and caption videos. AI output can be inaccurate, incomplete or unexpected: captions may mishear words, clips may cut in the wrong place, and suggestions may not suit your audience. Review everything before you publish it. You are responsible for what you publish.
Output may be similar to what other users receive, and we don’t guarantee that it’s unique or protectable by copyright. To the extent we have any rights in output created for you, we assign them to you.
5. Acceptable use
Don’t use the Service to:
infringe copyright, trademarks, privacy, publicity or other rights, or process content you don’t have the rights to;
create or share anything illegal, including child sexual abuse material (we report it to the authorities), terrorist content, or content that harasses, threatens or defames others;
make deceptive or non-consensual synthetic media (“deepfakes”) of real people, or spread misinformation intended to deceive;
upload malware, or probe, attack, overload or bypass the security, usage limits or credit system of the Service;
scrape, copy or resell the Service, use it to build a competing product, or access it by automated means except through features we provide;
break the law or the terms of platforms you import from or publish to.
We may remove content or suspend accounts that break these rules. Where reasonable we’ll tell you why, and you can contact us to dispute it.
6. Copyright complaints
If you believe content on Cutfield infringes your copyright, email [email protected] with: your contact details, the work you own, where the infringing material is (for example a shared link), a statement that you believe in good faith the use isn’t authorised, and a statement, under penalty of perjury, that your notice is accurate and that you are the owner or authorised to act for them. We remove infringing material promptly and close the accounts of repeat infringers.
7. Plans, credits and payments
Credits let you use paid features such as processing footage and exporting videos. The current cost of each action is shown in the app before you use it, and we may change it in future. Credits have no cash value, can’t be transferred or exchanged for money, and are not e-money.
Plan credits are added each month while your subscription is active (on annual plans too). Unused plan credits roll over for one month and then expire, and they end when your plan ends.
Credit packs are one-off purchases. They don’t expire while your account is open and are used after your plan credits.
If processing or an export fails because of a problem on our side, the credits it used are returned automatically.
Subscriptions renew automatically each month or year at the then-current price until you cancel. Payments are processed by Stripe. Prices may include or exclude taxes depending on where you live.
Cancelling: you can cancel any time in Billing. Your plan stays active until the end of the period you’ve paid for, then stops renewing. Except where the law says otherwise, payments aren’t refundable and we don’t give refunds for partial periods or unused credits.
Price changes: we’ll give you at least 30 days’ notice of a price increase for your plan. It applies from your next renewal, and you can cancel before then.
If a payment fails, we may pause paid features until it’s resolved.
EU and UK consumers, right of withdrawal: you normally have 14 days to withdraw from a purchase. When you buy a plan or credits, you ask us to start providing the digital service right away. If you then use the purchase (for example by processing a video), you lose the right of withdrawal for that purchase. If you withdraw before using it, we refund you in full.
8. Changes and availability
We’re constantly improving Cutfield, so features may change, be added or be removed, and some may be labelled beta. We aim for high availability but don’t promise the Service will always be uninterrupted or error-free, and we may set reasonable usage limits (for example, how many runs per hour). Keep your own copies of important footage and exports; Cutfield isn’t a backup service.
9. Third-party services
The Service works with third-party services, such as Google sign-in, Stripe, AI providers and the platforms you import from. Their terms govern your use of them, and we aren’t responsible for them.
10. Suspension and closing your account
You can stop using Cutfield at any time and ask us to close your account at [email protected]. We may suspend or close accounts that break these Terms, put others at risk, or where the law requires it. If we close your account without cause, we’ll refund any prepaid, unused part of your plan. Sections that by their nature should survive (including your content licence for backups, disclaimers, liability and disputes) continue after your account ends.
11. Disclaimers
To the extent the law allows, the Service is provided “as is” and “as available”, without warranties of any kind, whether express or implied, including fitness for a particular purpose, merchantability, accuracy and non-infringement. Nothing in these Terms limits statutory rights you have as a consumer that can’t be excluded.
12. Limitation of liability
To the extent the law allows, we aren’t liable for indirect or consequential losses, such as lost profits, revenue, followers, data or goodwill, or for content you publish. Our total liability for all claims relating to the Service is limited to the greater of (a) the amount you paid us in the 12 months before the claim and (b) €100.
These limits don’t apply to liability that can’t be limited by law, such as for death or personal injury caused by negligence, fraud, or gross negligence or wilful misconduct.
13. Your responsibility for claims
If you use the Service for business purposes, you agree to defend and compensate us against third-party claims, losses and costs (including reasonable legal fees) arising from your content, from how you use or publish output, or from your breach of these Terms or of others’ rights.
14. Governing law and disputes
These Terms are governed by the laws of the Republic of Lithuania, and its courts have jurisdiction. If you’re a consumer, you also keep the protection of the mandatory laws of the country where you live, and you can bring claims in your local courts. Before going to court, please contact us at [email protected]; most issues can be sorted out quickly.
15. Changes to these Terms
We may update these Terms. For changes that matter, we’ll tell you by email or in the app at least 14 days before they apply. If you keep using the Service after that, the new Terms apply; if you don’t agree, you can cancel. If any part of these Terms is unenforceable, the rest still applies. These Terms, together with the Privacy Policy, are the whole agreement between us about the Service.
